Duve platform

Integration of the Duve platform, a complete hotel solution to enhance and optimize the customer experience

 cdn_helper
INIBAR

Redefine your customers' experience by integrating the Duve platform, THE tailor-made digital hotel solution.

Running a hotel is a daily organizational challenge. Inibar knows that, to guarantee customer satisfaction at all times, an innovative digital solution such as the Duve platform is an indispensable tool. It enables smooth management of customer interactions, from arrival to departure, and enhances customer satisfaction while optimizing internal operations.

As a hotelier, you are constantly faced with unique operational and strategic challenges. Managing one or more hotels means maintaining efficient operational activity at all times, ensuring an exceptional customer experience, all without compromising the security of online customer data. 

How can you effectively integrate new technologies without disrupting day-to-day tasks?
What solutions can help you deliver a smooth, intuitive customer experience?
Is there a digital platform that meets all my customer experience needs?

Use Duve for an optimized customer experience

With Duve, revolutionize the customer experience by offering a fluid, fully personalized customer journey. This innovative digital solution automates interactions, simplifies check-in, optimizes communication and maximizes additional revenue opportunities.

By integrating Duve via Inibar, you benefit from an all-in-one platform that improves operational efficiency, enriches the customer experience and boosts your financial performance. Duve enables intuitive, proactive management of the customer's stay, from reservation to departure, guaranteeing increased satisfaction.

Today's customers' expectations of the hotel industry are evolving rapidly. They are looking for seamless interactions, personalized services and a frictionless experience from the beginning to the end of their stay. That's where Duve comes in.

01
Online check-in
check-in-line2
No more queues on arrival! Give your customers the option of checking in online before they even step through your door. The result? Less stress, greater convenience and staff freed up to focus on impeccable service.
02
Tailor-made upsells
upsell
Duve intelligently exploits customer and OTA data to anticipate their expectations even before they arrive. Propose personalized offers at the right time: upgrades, premium services, exclusive experiences... Every interaction becomes an opportunity for satisfaction and additional revenue.
03
An intuitive Guest App
GUEST-APP
A white-label application that centralizes all essential information for your guests, before, during and after their stay. Hotel access, online check-in, digital keys, facilities, Wi-Fi, restaurants, tourist sites, online check-out... No more questions left unanswered, a smooth and memorable experience.
04
A unified communications hub
hub
All your customer interactions in one place. E-mails, WhatsApp, SMS... Automate and personalize your messages according to each customer's profile to guarantee responsive and effective communication.
05
Digital keys
cle
With Duve, entering your hotel has never been easier or more secure. Integrate with leading smart locks, send digital keys anytime, anywhere... Say goodbye to lost keys and unnecessary check-ins.
06
Branding
branding
Customize every detail with Duve's Branding Suite: logos, fonts, colors, language... Offer a Guest App entirely adapted to your world, for an immersive, consistent experience that reinforces your brand image.
07
Analytics
analitycs
Analyze your customers' behavior, segment your offers and adjust your strategy in real time to deliver an ever-improving experience and stay ahead of the competition.

Choosing Inibar as your hotel's Duve platform integration partner offers several significant competitive advantages:

Inibar possède plus de 25 ans d'expérience dans l'industrie hôtelière, comprenant les défis uniques et les besoins spécifiques à la bonne gestion d'un hôtel. Cette expertise permet de vous fournir un service parfaitement adapté, et ce pour chaque contexte, pour chaque établissement. L’équipe d’Inibar est composée de professionnels hautement qualifiés, incluant des experts en IT (en PMS notamment), des consultants en gestion hôtelière et des techniciens spécialisés, tous dédiés à optimiser votre infrastructure technologique, pour obtenir la garantie d'une satisfaction client. Suite à l'analyse, un rapport détaillé vous sera fourni, incluant des recommandations en vue de procéder à des améliorations ou à des mises à jour nécessaires. Ces suggestions, basées sur les dernières innovations technologiques adaptées au secteur hôtelier, assurent ainsi que votre établissement reste compétitif.

Specialized expertise

Une gamme complète de services est fournie, incluant la gestion de projet, l'installation de matériel, le paramétrage de logiciels de gestion, la formation des utilisateurs, et le support continu. Ce package intégré garantit que toutes les composantes technologiques de votre ou vos restaurants fonctionnent en harmonie, réduisant les coûts de gestion multiples fournisseurs et les frictions opérationnelles.

Customized, integrated digital solutions

En tant qu'intégrateur de logiciels de gestion conçus pour l'hôtellerie, Inibar collabore avec de nombreux fournisseurs de technologies, nous donnant accès aux innovations les plus récentes qui peuvent significativement améliorer l'efficacité du management et la rentabilité de votre ou de vos hôtels. Ainsi, l’offre d’Inibar comprend aussi une veille technologique ; les équipes d’experts anticipent les évolutions des logiciels et ajustent vos systèmes en conséquence, vous assurant de rester à la pointe du progrès sans cesse renouvelé. La gestion du planning, de votre CRM, du système de facturation, de réservation des chambres, de la partie restaurant de votre établissement et la protection des données clients ne vous causeront plus d'inquiétudes grâce à votre nouveau logiciel spécialement conçu pour l’hôtellerie. Vous pourrez vous consacrer aux tâches du quotidien pour assurer un excellent séjour à vos clients et garantir leur satisfaction.

Innovation and technology

Inibar's technical support is available 24/7, responding quickly to any incident or need, minimizing potential disruption to your operations. It adapts to your needs. In the event of a problem, Inibar's teams can also intervene rapidly on site to resolve breakdowns, restore software and minimize interruptions to the strict minimum.

Responsive support and 24/7 assistance

 cdn_helper cdn_helper cdn_helper cdn_helper

If you have any questions or ideas to share, we're here to listen.

Please feel free to fill in this form with your information and messages. Our dedicated team will be happy to answer you as soon as possible.
Availability of our teams
Fast processing

    Download BDC

    A COMPLETE
    HOTEL SOLUTION
    TO ENHANCE
    AND OPTIMIZE
    THE CUSTOMER
    EXPERIENCE
     DUVE plateform     cdn_helper
    INIBAR

    Redefine your customers' experience by integrating the Duve platform, THE tailor-made digital hotel solution.

    Running a hotel is a daily organizational challenge. Inibar knows that, to guarantee customer satisfaction at all times, an innovative digital solution such as the Duve platform is an indispensable tool. It enables smooth management of customer interactions, from arrival to departure, and enhances customer satisfaction while optimizing internal operations.
    As a hotelier, you are constantly faced with unique operational and strategic challenges. Managing one or more hotels means maintaining efficient operational activity at all times, ensuring an exceptional customer experience, all without compromising the security of online customer data.
    How can you effectively integrate new technologies without disrupting day-to-day tasks?
    What solutions can help you deliver a smooth, intuitive customer experience?
    Is there a digital platform that meets all my customer experience needs?

    Use Duve for an optimized customer experience

    With Duve, revolutionize the customer experience by offering a fluid, fully personalized customer journey. This innovative digital solution automates interactions, simplifies check-in, optimizes communication and maximizes additional revenue opportunities.

    By integrating Duve via Inibar, you benefit from an all-in-one platform that improves operational efficiency, enriches the customer experience and boosts your financial performance. Duve enables intuitive, proactive management of the customer's stay, from reservation to departure, guaranteeing increased satisfaction.
    En intégrant Duve via Inibar, vous bénéficiez d’une plateforme tout-en-un qui améliore l’efficacité opérationnelle, enrichit l’expérience client et booste vos performances financières. Duve permet une gestion intuitive et proactive du séjour client, depuis la réservation jusqu’au départ, garantissant ainsi une satisfaction accrue.

    Aujourd’hui, les attentes des clients en matière d’hôtellerie évoluent rapidement. Ils recherchent des interactions fluides, des services personnalisés et une expérience sans friction du début à la fin de leur séjour. C’est là que Duve intervient.

    Today's customers' expectations of the hotel industry are evolving rapidly. They are looking for seamless interactions, personalized services and a frictionless experience from the beginning to the end of their stay. That's where Duve comes in.

    Online check-in
    No more queues on arrival! Give your customers the option of checking in online before they even step through your door. The result? Less stress, greater convenience and staff freed up to focus on impeccable service.
    Tailor-made upsells
    An intuitive Guest App
    A unified communications hub
    Digital keys
    Branding
    Analytics

    Choosing Inibar as your hotel's Duve platform integration partner offers several significant competitive advantages:

    Specialized expertise
    Inibar has over 25 years' experience in the hospitality industry, understanding the unique challenges and specific needs of running a successful hotel. This expertise enables us to provide you with a perfectly tailored service, for every context, for every establishment. The Inibar team is made up of highly qualified professionals, including IT experts (in PMS in particular), hotel management consultants and specialized technicians, all dedicated to optimizing your technological infrastructure, to guarantee customer satisfaction. Following the analysis, a detailed report will be provided, including recommendations for any necessary improvements or upgrades. These suggestions, based on the latest technological innovations adapted to the hotel sector, ensure that your establishment remains competitive.
    Customized, integrated digital solutions
    Innovation and technology
    Responsive support and 24/7 assistance