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  • Digitizing medical processes: the future of healthcare

DIGITIZING MEDICAL PROCESSES: THE FUTURE OF HEALTHCARE

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Home | Health | Digitizing medical processes: the future of healthcare

The digitization of medical processes is advancing apace, or how digital transformation is revolutionizing the healthcare sector to deliver more efficient, personalized care.

 
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Introduction: Why is healthcare going digital?

The healthcare sector faces many challenges, including rising costs, a shortage of qualified staff and the need to improve the quality of care. Digitizing medical processes offers a promising solution to these challenges by streamlining operations, improving care coordination and promoting informed decision-making. This white paper explores the emerging technologies and solutions shaping the digital transformation of the healthcare sector, highlights the benefits for patients and professionals, and presents case studies illustrating the successful implementation of these initiatives.

Analysis of the current state of the sector

According to a study by the Agence du Numérique en Santé, by 2021, only 37% of French healthcare facilities had reached an advanced level of digital maturity.[1] However, the COVID-19 pandemic has accelerated the adoption of digital technologies, with a 25% increase in investment in telehealth solutions between 2019 and 2021.[2]

What is digital health?

Digital health, or e-health, is a recent concept that refers to the use of digital technologies to improve healthcare services and processes. It encompasses a wide range of digital solutions, such as electronic medical records, mobile health monitoring applications and telemedicine, aided by artificial intelligence.

Why is digitalization the future of healthcare?

Digital technologies have the potential to radically transform the healthcare sector, offering significant benefits for patients and professionals alike. They enable better care coordination, fewer medical errors, more personalized treatments and greater patient involvement in monitoring their own health thanks to mobile health apps. What’s more, the digitization of medical processes paves the way for innovations such as preventive care, promising improved overall health for the patient and a significant reduction in long-term costs for institutions.

How digitalization is changing the future of healthcare: the impact of emerging technologies

The digital transformation of the healthcare sector is fueled by a variety of emerging technologies. Here are just a few of them.

Electronic medical records (EMR)

EMRs centralize patient medical information in a secure digital system, improving accessibility and care coordination. By 2022, the EMR adoption rate in French hospitals was 78%, compared with just 52% in 2018[3].

Artificial intelligence (AI) and machine learning

AI and machine learning enable in-depth analysis of healthcare data, facilitating early diagnosis, personalized treatment and the discovery of new therapies. The French healthcare AI market is expected to reach 1.2 billion euros by 2025, with an annual growth rate of 28%.[4]

Remote care: what is telehealth?

Telehealth solutions, such as teleconsultation and remote patient monitoring, improve access to care, particularly in underserved areas. In France, the number of teleconsultations rose by 920% between 2019 and 2020, from 500,000 to 5.1 million[5].

Connected medical devices

These devices, such as wearable sensors and mobile applications, enable real-time monitoring of patients’ health parameters, promoting proactive care. The French market for connected healthcare applications and objects is expected to reach 5.5 billion euros in 2025, up from 1.7 billion in 2020, representing annual growth of 27%” according to the government’s October 18, 2021 report entitled Stratégie d’Accélération, Santé Numérique.

What are the advantages and disadvantages of digitalization in healthcare?

Advantages of digitalization in the medical sector

  • Improved care coordination thanks to real-time information sharing,
  • Reduced medical errors thanks to decision-support systems (notably using artificial intelligence),
  • Personalized treatment based on detailed patient data,
  • Better patient follow-up thanks to connected devices,
  • Easier access to care, especially in underserved areas, thanks to telemedicine,
  • Greater involvement of patients in monitoring their own health, thanks to mobile applications and online portals.

Disadvantages of digitization for facilities in the medical sector

  • High initial investment costs to set up digital infrastructures and systems,
  • Risks of cybersecurity and data confidentiality breaches, requiring constant monitoring and a sizeable budget,
  • Resistance to change on the part of healthcare professionals and patients accustomed to old systems (gradual change of mentality can sometimes be long and energy-consuming),
  • Potential digital divide for disadvantaged or elderly populations, who may not have easy access to digital solutions,
  • Increased dependence on technology, with the risk of breakdowns or malfunctions that would be highly damaging.

How digital technology is helping to improve healthcare systems: detailed case studies

Strasbourg University Hospital: Optimizing patient flows with AI

Strasbourg University Hospital has implemented an AI system to optimize patient flow management in the emergency department. AI analyzes incoming patient data in real time, such as symptoms, medical history and test results, to prioritize the most urgent cases. This approach has reduced waiting times by 30% and improved the quality of care.

Doctolib: online appointment scheduling platform

Doctolib, a French start-up, has developed an online platform enabling patients to book appointments simply and efficiently. By 2022, the platform had more than 300,000 registered healthcare professionals and had facilitated the booking of 200 million appointments. This digital solution improves access to care and reduces administrative costs for healthcare professionals.

e-Parcours project: coordinating care for cancer patients

The e-Parcours project, launched in 2021 by the Institut Curie and several Parisian healthcare institutions, aims to improve care coordination for cancer patients. A secure digital platform enables patient records, treatment plans and test results to be shared between the various care providers involved. This initiative has reduced treatment times by 40% and improved patients’ quality of life.

How to integrate digital technologies in healthcare: implementation strategies and recommendations

To reap the full benefits of digitizing medical processes, healthcare organizations need to adopt a strategic, holistic approach. Here are some key recommendations.

Develop a digital roadmap

Define a clear vision and measurable objectives for digital transformation, in alignment with the organization’s strategic priorities.

Invest in infrastructure and cybersecurity

Set up robust, secure infrastructures to support digital initiatives, paying particular attention to the protection of sensitive healthcare data.

Train and involve staff

Provide adequate training for medical and administrative staff to facilitate the adoption of new digital technologies and processes.

Encourage cross-sector collaboration

Foster partnerships with other healthcare facilities, regulatory authorities and technology companies to accelerate innovation and the adoption of best practices.

Continuous measurement and optimization

Set up monitoring and analysis mechanisms to assess the impact of digital initiatives and identify areas for continuous improvement.

Conclusion and future prospects for the healthcare sector thanks to digitalization

The digitization of medical processes is an essential catalyst for tackling the challenges facing the healthcare sector. By leveraging emerging technologies such as EMRs, AI, telehealth and connected devices, healthcare facilities can improve operational efficiency, care coordination and the quality of services offered to patients.

Although progress is encouraging, there is still some way to go for widespread adoption of digital solutions in the French healthcare sector. A strategic approach, adequate investment and cross-sector collaboration will be essential to accelerate this transformation.

Inibar Services helps you successfully digitalize your medical management processes

Inibar Services’ recognized expertise in information technology and digital transformation makes it an ideally positioned partner to support healthcare establishments on their digitalization journey. By leveraging its 25 years of experience and innovative tailor-made solutions, and its in-depth knowledge of the healthcare market, Inibar Services can help facilities implement successful digital strategies, optimize and secure their processes, reduce staff stress and deliver superior patient care.

Sources cited

  • [1] Agence du Numérique en Santé, “Baromètre du Numérique en Santé 2021”, 2021.
  • [2] Deloitte, “Étude sur le marché de la télésanté en France”, 2022.
  • [3] Ministère des Solidarités et de la Santé, “Rapport sur le déploiement des dossiers médicaux électroniques”, 2022.
  • [4] Xerfi, “Le marché de l’intelligence artificielle dans le secteur de la santé en France”, 2023.
  • [5] Assurance Maladie, “Bilan de la téléconsultation en France”, 2021.
  • Xerfi, “Le marché des dispositifs médicaux connectés en France”, 2023.
  • Hôpitaux Universitaires de Strasbourg, “Rapport d’activité 2022”, 2023.
  • Doctolib, “Chiffres clés 2022”, 2023.
  • Institut Curie, “Bilan du projet e-Parcours”, 2022.

Citations

[1] https://www.saucewriting.com/guides/contenu-editorial

[2] https://www.journaldunet.com/martech/1181529-le-marketing-de-contenu-au-coeur-de-la-transformation-digitale-des-entreprises-b2b/

[3] https://www.studyrama.com/formations/fiches-metiers/publicite-marketing

[4] https://help.hootsuite.com/hc/fr/articles/4403597090459-Cr%C3%A9er-un-contenu-de-m%C3%A9dias-sociaux-attrayant-et-efficace

[5] https://www.hec.edu/fr/executive-education/actualites/le-marketing-levier-de-creation-de-valeur

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