Pomme de Pain’s business case : a successful integration of a centralized payment solution

CASE STUDIES

POMME DE PAIN
BUSINESS CASE

THE CENTRALIZED IT AND PAYMENT SOLUTION FOR FAST-FOOD RESTAURANTS : A SUCCESSFUL COLLABORATION BETWEEN POMME DE PAIN AND INIBAR

Challenges

Provide a single point of contact for all IT and payment systems

Reduce response times and guarantee service continuity

Ensure centralized management of multi-site deployments

Meet technical requirements while limiting operational interruptions

Risks

When implementing this new organization, Inibar was faced with several critical challenges: coordinating different types of equipment (cash register, kiosk, printer, KDS, ORB, DMB, etc.), ensuring continuity of service during interventions, training local teams, optimizing lead times, and controlling maintenance and support costs.

Tailor-made integration of an optimized technological and payment infrastructure for the fast-food industry : the Pomme de Pain network case, by Inibar

Context of Pomme de Pain's need for centralized IT and payment management

Inibar worked with Pomme de Pain, an emblematic French fast-food chain, to meet a strategic need: to improve the management of its IT and electronic payment infrastructure across its entire network. Faced with increasing demands for responsiveness, reliability and coordination, Pomme de Pain was looking for a partner capable of ensuring centralized management of all its technological equipment. Inibar was chosen for its recognized expertise in the sector, as a single point of contact, guaranteeing the installation, integration, maintenance and support of all IT and payment systems.The centralized IT and payment solution for fast-food restaurants: a successful collaboration between Pomme de Pain and Inibar

Why these issues are critical in the fast-food sector

In the fast-food sector, operational performance depends on absolute fluidity between customer service and technological infrastructure. Even a one-off malfunction can lead to queues, immediate loss of sales, and lasting damage to the brand's image. Centralized management of IT and payment systems therefore becomes a strategic lever for guaranteeing business continuity, limiting interruptions, speeding up deployment and maintaining constant quality of service throughout the network.

Inibar Services' approach to efficiently integrating IT and payment management at Pomme de Pain

Inibar proposed a global, centralized approach, taking charge of the chain's entire technological infrastructure. By becoming the Single Point of Contact, Inibar guarantees smooth exchanges, rigorous monitoring of operations and responsive support, while ensuring end-to-end technical integration (hardware, payment systems, level 1 and 2 support, proactive and reactive maintenance).

Tailor-made integration solutions from Inibar Services for Pomme de Pain

Inibar deployed a complete solution, including rapid, compliant installation of equipment at 17 sites in just one month. The turnkey approach implemented enabled unified management of all operations, seamless coordination with field teams and optimum response to the brand's technical requirements. Thanks to a rigorous organization, Inibar was able to ensure business continuity while modernizing the technological infrastructure.

Value analysis of fast-food chain Pomme de Pain, to choose centralized IT & payment management

The services offered by Inibar have enabled Pomme de Pain to gain in operational efficiency, reduce costs linked to multi-provider management, and improve the quality of service offered to customers, thanks to a reliable, unified and perfectly monitored infrastructure.

IN CONCLUSION

The rise in operational efficiency in the fast-food industry through the implementation of a centralized payment IT solution is perfectly illustrated by the collaboration between Pomme de Pain and Inibar.

The high stakes of centralized IT and payment infrastructure management for a fast-food chain

IT and payment management is a key issue for chains wishing to guarantee the operational performance of their network.
The example of the collaboration between Pomme de Pain and Inibar shows that a global approach, based on a single point of contact, is the best way to reconcile efficiency, speed and cost control.
Inibar has proven its ability to deploy tailor-made solutions, respecting deadlines and technical requirements, while ensuring reactive support and proactive maintenance.
While the benefits are numerous, this transformation requires proven expertise to anticipate and overcome the risks associated with integration, service continuity and team support.