O'Tacos: POS Cloud for fast food restaurants; a perfectly integrated solution

CASE STUDIES

O’TACOS
BUSINESS CASE

THE POS CLOUD SOLUTION FOR THE FAST-FOOD INDUSTRY : SUCCESSFUL INTEGRATION AT O'TACOS THANKS TO INIBAR

Challenges

Efficient operations management

Ensure consistency of operations

Dealing with gaps in data collection and centralized management

Risks

When implementing the new information system, Inibar was faced with several significant challenges: data security, technological dependency, resistance to change, integration with existing systems, hidden costs and system reliability and availability.

Tailor-made integration of an efficient POS Cloud at fast-food chain O'Tacos, by Inibar

O'Tacos fast-food chain's need to integrate a Cloud POS

Inibar helped O'Tacos (350 restaurants in France) solve its challenges. O'Tacos is a fast-food chain specializing in French tacos. As part of its rapid growth and the need to optimize its operations, O'Tacos was looking for a Cloud POS to centralize and simplify its operational processes. Inibar, with its wealth of experience, was chosen as the sole partner to manage the implementation of Simphony and provide all support activities (Spoc and software support).

Inibar' approach to efficiently integrating a new Cloud POS for fast-food chain O'Tacos

Inibar proposed an integrated approach encompassing hardware preparation, installation, menu management and ongoing support. As a Single Point of Contact, Inibar ensures that all IT problems are taken into account, followed up and resolved.

Inibar provides O'Tacos with solutions for integrating a new, customized Cloud POS

Inibar has deployed the Oracle Simphony POS Cloud solution in all O'Tacos restaurants, facilitating efficient, centralized management of operations. At the same time, Inibar Services provides ongoing, customized hardware and software support, ensuring optimum use of the system. The project management team at Inibar plays a crucial role in the coordination and rigorous monitoring of new site openings and migrations of existing systems to the new POS solution, minimizing business interruptions.

Value analysis for fast-food chain O'Tacos, to choose the right POS Cloud solution

The services provided by Inibar enable O'Tacos to optimize its operations, reduce operating costs and improve the customer experience through better order management and real-time data.

IN CONCLUSION

The high stakes of integrating a POS Cloud solution for a fast-food chain

Integrating a Cloud POS is a major challenge for fast-food chains wishing to optimize their operations and improve the customer experience.

The collaboration between the O'Tacos chain and Inibar shows that the process should not be rushed. The implementation of the Oracle Simphony POS Cloud solution has enabled O'Tacos to centralize and simplify its operational processes, reduce operating costs and improve order and data management in real time.
While the benefits of such a solution are numerous, integrating a POS Cloud also entails risks that need to be identified, targeted and resolved, such as data security, technology dependency, staff training, integration with existing systems, hidden costs and system reliability and availability.